privacy statement

This Privacy Statement relates to the privacy practices of Hands-Up Solutions website (, services, software, and online services

personally identifiable information you choose to provide

We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. For example, if you sign up for our free trial version of our software, you are asked to create an account where you submit your name, billing address and e-mail address, which we retain on file while you are a customer. We also request your name and e-mail address each time you contact us by clicking on the "Contact Us" link. We may retain a record of users who have contacted us in order to respond properly to questions or concerns and for purposes of future communications.

You agree that your Account Information will always be complete, accurate, and up-to-date. It is your responsibility to keep your account password or log-in credentials confidential at all times and you are solely responsible to Hands-Up Solutions for all activity that occurs via your Account. If you become aware of any unauthorized use of your account or Account Information, or any other breach of security, you agree to notify Hands-Up Solutions by contacting our Support staff. Hands-Up Solutions may require that you change your Account Information or certain parts of your Account Information at any time for any reason.

how do we use the information we collect?

We use your personally identifiable information to provide you with the information or content that you have requested, and, in some cases, to contact you about our programs, products, features or services. If you no longer wish to receive any type of information from us, you may send us an email through our "Contact Us" link or follow the "unsubscribe" link provided in the e-mail that you receive.

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Web Site or the public. In those instances, the information is provided only for that limited purpose.

We will not share your personally identifiable information in ways unrelated to those described above without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated uses.

privacy protections for children using the internet

Protecting children's privacy is important to us. For that reason, we do not collect or maintain information on our Web Site from those we actually know are under the age of 13, nor is any part of our Web Site targeted to attract anyone under 13. We request that all visitors to our Web Site who are under 13 not disclose or provide any personally identifiable information. If we discover that a child under 13 has provided us with personally identifiable information, we will delete that child's personally identifiable information from our records.

data security

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

consent to transfer for international customers

This Web Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States and/or third countries. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.


This Web Site may contain links to third party sites which are not owned and/or operated by Hands-Up Solutions. Please be aware that We are not responsible for the privacy practices of any third party sites. Therefore, we encourage our users to read the privacy statement of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web Site.

revision date

This Privacy Statement was last revised in January of 2013.